Shipping policy
Order processing times: Orders will be processed within 3-5 business days. Orders will be processed after Weekends and Holidays.
Domestic and international shipping options: International Shipping is available, our Company ships internationally with DHL. Orders will be processed within 3-5 business days. Orders will be processed after Weekends and Holidays. Shipping times vary due to international circumstances.
Shipping costs: Customers agree to pay for shipping costs, unless discount code is applied at checkout. Discount codes for free shipping are not guaranteed valid outside advertised time frame.
Returns, changes, and cancellations: Please review return policy, return window is 14 days after receiving purchase, Customer must pay for return shipping costs. Changes can only be made on products that have not been processed. Customer must email company at roguecitizencollections@gmail.com before the company has processed the order to make a change. Cancellations must be requested by email before the order is processed and is not guaranteed if product has already been completed by the company.
Order tracking details: As soon as production on product is completed, company will purchase shipping label and will provide shipping tracking number to customer. Once Shipping company has the sold product the company is not liable for lost or stolen goods.